Request Maintenance

Service Request · ACT & NSW

Request Maintenance

Submit a maintenance request and our team will review the issue, assess the urgency and arrange the appropriate response.

1300 000 000 | Maintenance Line

Licensed ACT & NSW Builders

Participant-Focused Delivery

Safety & Compliance Driven

Responsive Coordination

01 How It Works

A clear process from request to report.

01

Request

Submit the details of the issue and site.
02

Assess

We review urgency, access and scope.
03

Schedule

We arrange attendance and coordination.
04

Complete

Works are delivered safely and compliantly.
05

Report

Documentation and confirmation provided.

Urgent or Hazard Issue?

For immediate safety concerns, call our maintenance line directly while submitting your request.

Call 1300 000 000

Maintenance Request Form

Service Request Details

Fields marked * are required.

Organisation / Company Name

Contact Name *

Phone Number *

Email *

Property Address *

Type of Maintenance Required *

Urgency Level *

Routine General maintenance and non-urgent repairs. Priority Requires attention sooner than standard scheduling. Urgent Immediate response for safety or operational risk.

Description of the Issue * Provide as much detail as possible — location, what occurred, when it started and any safety implications.

Access Requirements Keys, alarms, access codes, on-site contacts, etc.

Participant / Tenant Considerations Sensitivities, support staff presence, communication needs, etc.

Preferred Attendance Time

Attach Photos

Upload multiple photos of the issue (JPG / PNG). Max 10 files.